中华护理杂志 ›› 2026, Vol. 61 ›› Issue (5): 612-615.DOI: 10.3761/j.issn.0254-1769.2026.05.005

• 标准与规范 • 上一篇    下一篇

对急诊科护士的人文关怀策略专家共识

中华护理学会人文护理专业委员会, 中华护理学会急诊护理专业委员会, (执笔:刘义兰1(), 汪唯1, 甘秀妮2, 朱陈萍3, 杨霞1, 熊莉娟1, 朱丽辉4, 徐翠荣5, 郭舒婕6, 张洁7, 金晓燕8, 李君9, 李丽9, 黄素芳10, 王晓洁1, 周晨曦10, 李映兰9,*)()   

  1. 1.华中科技大学同济医学院附属协和医院护理部 武汉市 430022
    2.重庆医科大学附属第二医院护理部 重庆市 400010
    3.浙江大学医学院附属邵逸夫医院护理部 杭州市 310009
    4.湖南省肿瘤医院护理部 长沙市 410013
    5.东南大学附属中大医院护理部 南京市 210009
    6.河南省人民医院门诊部 郑州市 450003
    7.北京医院护理部 北京市 100005
    8.北京大学护理学院 北京市 100191
    9.中南大学湘雅医院护理部 长沙市 410005
    10.华中科技大学同济医学院附属同济医院护理部 武汉市 430030
  • 收稿日期:2025-05-17 出版日期:2026-03-10 发布日期:2026-03-05
  • *通讯作者: 李映兰,E-mail:yuyan0202@sina.com
  • 作者简介:刘义兰:女,主任护师,护理部主任,E-mail:yilanl2020@163.com

Expert consensus on the strategies of humanistic caring for emergency nurses

Humanistic Nursing Professional Committee of Chinese Nursing Association, Emergency Nursing Professional Committee of Chinese Nursing Association, (Writing Committee:LIU Yilan1(), WANG Wei1, GAN Xiuni2, ZHU Chenping3, YANG Xia1, XIONG Lijuan1, ZHU Lihui4, XU Cuirong5, GUO Shujie6, ZHANG Jie7, JIN Xiaoyan8, LI Jun9, LI Li9, HUANG Sufang10, WANG Xiaojie1, ZHOU Chenxi10, LI Yinglan9,*)()   

  1. 1. Nursing Department,Union Hospital,Tongji Medical College,Huazhong University of Science and Technology,Wuhan 430022,China
    2. Nursing Department,the Second Affiliated Hospital of Chongqing Medical University,Chongqing 400010,China
    3. Nursing Department,Sir Run Run Shaw Hospital,Zhejiang University School of Medicine,Hangzhou 310009,China
    4. Nursing Departmant,Hunan Cancer Hospital,Changsha 410013,China
    5. Nursing Department,Zhongda Hospital,Southeast University,Nanjing 210009,China
    6. Outpatient Department,Henan Provincial People’s Hospital,Zhengzhou 450003,China
    7. Nursing Department,Beijing Hospital,Beijing 100005,China
    8. School of Nursing,Peking University,Beijing 100191,China
    9. Nursing Department,Xiangya Hospital,Central South University,Changsha 410005,China
    10. Nursing Department,Tongji Hospital,Tongji Medical College,Huazhong University of Science and Technology,Wuhan 430030,China
  • Received:2025-05-17 Online:2026-03-10 Published:2026-03-05
  • * Corresponding author: LI Yinglan,E-mail:yuyan0202@sina.com

摘要:

目的 制订对急诊科护士的人文关怀策略专家共识(以下简称“共识”),旨在为关怀急诊科护士提供指引。 方法 通过文献查阅、质性访谈等方法编写“共识”初稿。于2025年5—6月,对来自10个省市的16名急诊临床护理、医院/护理管理或人文关怀护理领域专家进行2轮专家函询,并通过专家论证对初稿进行修订,形成“共识”终稿。 结果 2轮专家函询的有效问卷回收率均为100%;专家的权威系数为0.86、判断依据系数为0.81、熟悉程度系数为0.90;肯德尔和谐系数分别为0.211、0.247,均P<0.05。最终形成的“共识”包含组织管理、工作环境、培训赋能与心理支持、职业健康、职业发展、自我关怀6个方面的内容。 结论 “共识”具有科学性、适用性,可指导护理管理者加强对急诊科护士的人文关怀。

关键词: 急诊科, 护士, 人文关怀, 护理管理研究, 专家共识

Abstract:

Objective To formulate an expert consensus on humanistic care strategies for emergency department nurses(hereinafter referred to as the “consensus”),aiming to provide guidance for caring for emergency department nurses. Methods The initial draft of the “consensus” was compiled through methods such as literature review and qualitative interviews. From May to June 2025,2 rounds of expert inquiries were conducted with 16 experts from 10 provinces and municipalities in the fields of emergency nursing,nursing management or humanistic caring. Through expert argumentation,the initial draft was revised to form a “consensus” final version. Results The recovery rates of valid questionnaires in both rounds of expert inquiries were 100%. The authority coefficient of experts is 0.86;the coefficient of judgment basis is 0.81;the coefficient of familiarity is 0.90. The Kendall harmony coefficients were 0.211 and 0.247 respectively,both with P<0.05. The final “consensus” formed encompasses 6 aspects:organizational management,working environment,training empowerment and psychological support,occu-pational health,professional development and self-caring. Conclusion The “consensus” is scientific and applicable,and can guide nursing managers to enhance humanistic care for nurses in the emergency department.

Key words: Emergency Department, Nurses, Humanistic Caring, Nursing Administration Research, Expert Consensus