Abstract:

Objective To analyze and understand the experiences and feelings of elderly inpatients during the use of intelligent nursing services，providing a scientific basis for the development of intelligent nursing models in intelligent ward systems. Methods Adopting the phenomenological research method，purposive sampling was used to select 14 elderly inpatients from a tertiary hospital in Beijing between October and December 2024 for semi-structured interviews. Thematic analysis was applied for data analysis. Results The experiences of elderly inpatients with intelligent nursing services were mainly summarized into 3 themes，including the dual track of acceptance challenges and convenience perception of intelligent nursing services，the integration of aging-appropriate innovation and humanistic care in intelligent nursing services，and the health orientation and privacy security concerns of intelligent nursing services. Conclusion Elderly inpatients can generally recognize the utility of intelligent nursing services in enhancing convenience and their health，but they still face challenges，and have clear aging-appropriate needs，while expressing concerns about privacy security. Managers and healthcare professionals need to design multi-faceted aging-appropriate innovations or intervention strategies to expand the accessibility of intelligent nursing，ensuring that elderly patients can truly benefit from these.

Key words: Intelligent Nursing, Elderly Care, Nursing Informatization, Qualitative Research

摘要： 目的 分析和理解老年住院患者在接受智慧护理服务过程中的体验与感受，为推进智慧护理服务模式的发展提供参考。方法 采用描述现象学研究方法，应用目的抽样法于2024年10月—12月选取北京市某三级甲等综合医院的14例老年住院患者进行半结构式访谈，运用主题分析法进行资料分析。结果 共归纳出3个主题，包括智慧护理服务的接纳挑战与便利性感知双轨并行、智慧护理服务的适老化革新应与人文关怀融合、智慧护理服务的健康导向与隐私安全顾虑。结论 老年住院患者普遍认可智慧护理服务在提升便利性及自身健康中的效果，但仍面临挑战，并提出了明确的适老化需求，同时也表达了对隐私安全的担忧。医护人员需设计多方面的适老化革新或干预策略，以拓展智慧护理的可及性，确保老年患者受益。

关键词: 智慧护理, 老年护理, 护理信息化, 质性研究