Abstract:

Objective To evaluate clinical application effects of standardized management of inter-hospital referral process. Methods The process of inter-hospital referral and the checklist of handover were formulated through literature reviews,expert discussions and consultations. The process and the checklist were adjusted by modified Delphi method,and were applied into the clinical practice for 2 months. The impact on the duration of inter-hospital referral and the incidence of adverse events was observed. Results After the clinical application,the rate of the communication between referral hospitals before the transferring has reached 100%;the completion rate of checklists was 96.15%;the length of time on handover fell from（14.44±3.52）mins to（9.33±1.83）mins;the incidence of adverse events decreased from 21.05% to 3.84%;the differences were statistically significant（P<0.01,P<0.05）. Conclusion The process and the checklist of inter-hospital referral are scientific and practical. They standardized the process,improved the work efficiency and reduced the incidence of adverse events,which can be applied to clinical practice and improve patient safety.

Key words: Critical Illness, Inter-Hospital Referral, Process, Checklist, Handover Patient, Nursing Administration Research

摘要：

目的 评价急危重症患者院际转诊流程的应用效果,规范院际转诊工作。方法 通过文献检索、专家会议、专家咨询,构建急危重症患者院际转诊流程及院际转诊交接核查表,并应用于临床2个月,观察其对院际转诊交接时长及院际转诊不良事件发生率的影响。结果 临床应用后,转诊医院转诊前提前联系接诊医院的比率达到100%,院际转诊交接核查表填写完整率为96.15%,交接时间由（14.44±3.52） min降至（9.33±1.83） min,院际转运不良事件发生率由21.05%降低到3.85%,差异均有统计学意义（P<0.001,P=0.017）。 结论 该研究构建的急危重症患者院际转诊流程及院际转诊交接核查表有较好的科学性与实用性,规范了院际转诊工作,可提高院际转诊工作效率,降低院际转运不良事件发生率,保证患者转运安全。

关键词: 危重病, 院际转诊, 流程, 核查表, 患者交接, 护理管理研究