辅助生殖专科护理质量评价指标体系的构建及验证

doi:10.3761/j.issn.0254-1769.2026.03.001

中华护理杂志 ›› 2026, Vol. 61 ›› Issue (3): 293-301.DOI: 10.3761/j.issn.0254-1769.2026.03.001

• 辅助生殖护理专题 • 下一篇

辅助生殖专科护理质量评价指标体系的构建及验证

盛旭¹(), 丛胜楠¹, 张娟¹, 凌秀凤¹, 朱珠², 陈声容³, 赵静²^,^*()

1.南京医科大学附属妇产医院/南京市妇幼保健院生殖医学中心南京市 210004
2.南京医科大学附属妇产医院/南京市妇幼保健院护理部南京市 210004
3.中国人民解放军东部战区总医院生殖医学中心南京市 210000

收稿日期:2025-07-19 出版日期:2026-02-10 发布日期:2026-02-03
*通讯作者: 赵静，E-mail：zhaojing_sz@njmu.edu.cn
作者简介:盛旭：女，本科，护师，E-mail：sxdgryx@163.com
基金资助:
江苏省妇幼保健协会科研项目(FYX202357)

Construction and validation of a quality evaluation index system for assisted reproductive specialty care

SHENG Xu¹(), CONG Shengnan¹, ZHANG Juan¹, LING Xiufeng¹, ZHU Zhu², CHEN Shengrong³, ZHAO Jing²^,^*()

1. Reproductive Medicine Center，Women’s Hospital of Nanjing Medical University/Nanjing Women and Children’s Healthcare Hospital，Nanjing 210004，China
2. Nursing Department，Women’s Hospital of Nanjing Medical University/ Nanjing Women and Children’s Healthcare Hospital，Nanjing 210004，China
3. Reproductive Medicine Center，Eastern Theater General Hospital of the Chinese People’s Liberation Army，Nanjing 210004，China

Received:2025-07-19 Online:2026-02-10 Published:2026-02-03
* Corresponding author: ZHAO Jing，E-mail：zhaojing_sz@njmu.edu.cn
Funding program:
Scientific Research Project of Jiangsu Maternal and Child Health Association(FYX202357)

摘要/Abstract

摘要：

目的构建以患者为中心的辅助生殖专科护理质量评价指标体系并进行初步验证，为合理评价辅助生殖专科护理质量及标准化建设服务内容提供依据。方法基于Servqual模型，通过文献检索、小组讨论并结合专科特点，构建辅助生殖专科护理质量评价指标体系初稿；于2024年7—8月，对17名专家开展2轮函询以评价、筛选并修订评价指标体系，并于2025年6月选取江苏省的40名辅助生殖专科护士对该指标体系的应用效果进行初步验证。结果 2轮专家函询问卷的回收率分别为94.44%和100%；专家权威系数分别为0.927和0.908；指标的变异系数分别为0~0.24和0~0.18；肯德尔和谐系数分别为0.220和0.313。经过2轮专家函询，最终形成包含5项一级指标、17项二级指标、41项三级指标的辅助生殖专科护理质量评价指标体系。辅助生殖专科护士对该评价指标体系普遍满意，满意度问卷得分为（23.75±2.02）分。结论基于Servqual模型构建的辅助生殖专科护理质量评价指标体系涵盖了辅助生殖护理服务的重点环节，内容设置合理，构建方法规范，具有较强的科学性、可靠性、实用性及可行性。

关键词: 辅助生殖, Servqual模型, 评价体系, 德尔菲法, 护理管理研究

Abstract:

Objective To construct a patient-centered evaluation index system for the quality of assisted reproduction specialty care and to conduct preliminary validation to provide a basis for the rational evaluation of the quality of assisted reproduction specialty care services and the standardized construction of service content. Methods Based on the Servqual model，through systematic literature search and combining with specialty characteristics，we constructed the first draft of the nursing quality evaluation index system for assisted reproduction specialties. 2 rounds of correspondence with 17 experts from 5 provinces were carried out to evaluate，screen and revise the evaluation index system by applying the Delphi method from July to August 2024，and 40 nurses specializing in assisted reproduction were selected in Jiangsu Province in June 2025 for the preliminary validation of the application of the index system. Results The recovery rates of the questionnaires for the 2 rounds of expert correspondence were 94.44% and 100%，respectively；the expert authority coefficients were 0.927 and 0.908，respectively；the coefficients of variation of the indicators were 0~0.24 and 0~0.18，respectively；the Kendall’s harmonization coefficients were 0.220 and 0.313. After 2 rounds of expert correspondence，the final evaluation index system of assisted reproduction specialty nursing quality was formed，which contained 5 primary indicators，17 secondary indicators，and 41 tertiary indicators. Assisted reproduction specialty nurses were generally satisfied with this evaluation index system，with a satisfaction questionnaire score of （23.75±2.02）. Conclusion The quality evaluation index system of assisted reproduction specialty care constructed based on Servqual model covers the key aspects of assisted reproduction care service，with reasonable content setting，standardized construction method，and strong scientificity，reliability，practicality and feasibility.

Key words: Assisted Reproduction, Servqual Model, Evaluation System, Delphi Method, Nursing Administration Research

盛旭, 丛胜楠, 张娟, 凌秀凤, 朱珠, 陈声容, 赵静. 辅助生殖专科护理质量评价指标体系的构建及验证[J]. 中华护理杂志, 2026, 61(3): 293-301.

SHENG Xu, CONG Shengnan, ZHANG Juan, LING Xiufeng, ZHU Zhu, CHEN Shengrong, ZHAO Jing. Construction and validation of a quality evaluation index system for assisted reproductive specialty care[J]. Chinese Journal of Nursing, 2026, 61(3): 293-301.

图/表 1

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辅助生殖专科护理质量评价指标体系的构建及验证

Construction and validation of a quality evaluation index system for assisted reproductive specialty care

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