践行改善护理服务行动计划——新时期的思考与行动

doi:10.3761/j.issn.0254-1769.2024.13.001

摘要/Abstract

摘要：

护理工作作为健康服务体系的重要组成部分，对促进人民健康、提升医疗卫生服务水平至关重要。目前，我国护理领域面临人才短缺、服务质量不均衡、服务供给不足等问题，同时也存在护理服务需求不断增长、服务模式多样化等机遇。为了更好地应对挑战、抓住机遇，国家卫生健康委和国家中医药局联合印发了《进一步改善护理服务行动计划（2023—2025年）》（以下简称“行动计划”）。该文从重视护士队伍的整体发展和科学管理；提升护理服务的人性化和个性化水平；加强护理服务的智慧化建设，促进服务的社会化和普惠性3个方面，对如何贯彻落实“行动计划”进行论述，为新时期全面推进护士队伍建设和护理工作高质量发展、提高人民群众的健康水平和生活质量提供参考。

关键词: 改善护理服务, 高质量发展, 护士队伍建设, 护理管理研究

Abstract:

Nursing care，as an important part of the healthcare system，is vital to promoting people’s health and improving the level of medical and healthcare services. At present，nursing in China faces challenges such as talent shortage，uneven service quality and insufficient service supply，as well as opportunities such as growing demand for nursing services and diversification of service modes. To better address the challenges and seize the opportunities，the National Health Commission and the State Administration of Traditional Chinese Medicine have jointly issued the “Action Plan for Further Improving Nursing Services （2023-2025）” （hereinafter referred to as the “Action Plan”）. The article discusses how the Action Plan should be implemented from 3 aspects：focusing on the overall development and scientific management of nursing personnel，enhancing the level of humanisation and personalisation of nursing services，strengthening the intelligent construction of nursing services，and promoting the socialisation and universality of services，so as to provide an opportunity for comprehensively promoting the construction of nursing personnel and the quality development of nursing work in the new era，and improving people’s health. It discusses how to implement the Action Plan and put forward ideas to comprehensively promote the construction of the nursing team and nursing work in the new era，and improve people’s health and quality of life.

Key words: Improving Nursing Services, High-Quality Development, Nursing Workforce Construction, Nursing Administration Research

吴欣娟, 王钰. 践行改善护理服务行动计划——新时期的思考与行动[J]. 中华护理杂志, 2024, 59(13): 1541-1547.

WU Xinjuan, WANG Yu. Implementing the Action Plan for Improving Nursing Services—reflections and actions for a new era[J]. Chinese Journal of Nursing, 2024, 59(13): 1541-1547.

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