Research progress on long-term care needs of disabled elderly based on Kano model

doi:10.3761/j.issn.0254-1769.2022.03.019

Abstract

Abstract:

This paper reviews the development of Kano model,the research progress on the needs of the elderly based on Kano model,the shortcomings and future development directions of Kano model in the long-term care needs of the disabled elderly,providing references for establishing a scientific and diversified long-term care system for the disabled elderly in the future.

Key words: Kano Model, Disabled Elderly, Long-Term Care Need, Review

摘要：

该文综述Kano模型的发展以及基于此模型的失能老年人需求的研究进展,指出Kano模型在失能老年人长期照护需求方面存在的不足和发展方向,为未来建立科学化、多样化的失能老年人长期照护体系提供参考。

关键词: Kano模型, 失能老年人, 长期照护需求, 综述

ZHONG Kaiying, SUN Longfeng. Research progress on long-term care needs of disabled elderly based on Kano model[J]. Chinese Journal of Nursing, 2022, 57(3): 368-373.

钟凯颖, 孙龙凤. 基于Kano模型的失能老年人长期照护需求研究进展[J]. 中华护理杂志, 2022, 57(3): 368-373.

Figures/Tables 6

Figure 1 Kano one-dimensional model

Figure 2 Kano two-dimensional model

Table 1 A positive and negative satisfaction survey of Kano model（example）

Table 2 A analysis evaluation form of Kano model

Table 3 Attribute definition of Kano model

Figure 3 Satisfaction-importance matrix analysis

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