Abstract:

The outbreak of coronavirus disease 2019（COVID-19） brought severe challenges to the management of large general hospitals. The Nursing Service Department of our hospital fully executed its functional authority to establish a three-level echelon of sustainable support,allocate the human recourses dynamically,organize pre-service training,supervise the key working steps,formulate positive incentive methods,use and deploy medical supplies scientifically and so on. By taking these strategies,our hospital effectively improved the coping capacity of the nursing team and played a positive role in the prevention and treatment of COVID-19. However,there were still several deficiencies such as insufficient predictive ability and strategic awareness of preparation for emergencies,ineffective reserve system of adequate medical materials,and a lack of specialized emergency nursing teams. The deficiencies indicated that the hospital needs to establish an efficient emergency management system,and pay attention to the practice of nursing emergency plans to enhance coping capacities in public health emergencies.

Key words: Coronavirus Disease 2019, Human Resources, Material Resources, Emergency Management, Nursing Management Research

摘要：

突发的新型冠状病毒肺炎疫情给大型综合性医院的管理工作带来了严峻挑战。武汉市某三级甲等医院护理部充分发挥职能,从建立可持续支援的三级梯队、合理动态调配人力、统筹安排岗前培训、监督重点工作环节、制订正向激励措施、合理使用及调配医疗物资等方面入手,有效提高了护理团队的战斗力,对高效完成防治新型冠状病毒肺炎的特殊任务起到了积极作用。但仍存在对突发事件的预测能力和战略准备意识不足、医疗应急物资储备制度不完善、专业化应急护理队伍缺乏的问题,因此,今后医院需建立高效快速的应急管理体系,重视护理应急预案的演练,以期更好地应对突发公共卫生事件。

关键词: 新型冠状病毒肺炎, 人力资源, 物力资源, 应急管理, 护理管理研究