关键词:

新冠肺炎, 爆发期, 预检分诊, 护理管理研究

Abstract:

Objective  To explore a novel triage management mode during the COVID-19 outbreak, reducing missed cases, in-hospital cross-infection, and improving satisfaction from patients and their families. Methods During the COVID-19 outbreak, we moved the triage entry points to the departments of outpatient, emergency and inpatient by setting up tents, and improved staff and facilities management, and developed accurate triage flowchart and kept accurate and timely information. Results Between January 25 and February 20 of 2020, we triaged a total of 37,698 patients and visitors. Of them, 301 were triaged to the COVID-19 fever clinic, 639 were triaged to the general fever clinic, 160 were suspected for COVID-19 infection 

and quarantined, and 3 cases were confirmed for COVID-19 infection and referred to the designated treatment hospital. Even though the triage volume was large, we achieved zero missed detection of suspected patients with COVID-19, zero occurrence of in-hospital cross-infection, and zero complaints from patients and their families in our hospital. Conclusions One-moving and Two-accurate triage management is an effective way and is worth applying to the COVID-19 outbreak or future infectious disease outbreaks. 

Key words:

COVID-19, Outbreak, Triage, Nursing Management Research