母婴延续性健康管理平台的构建及应用

doi:10.3761/j.issn.0254-1769.2022.18.006

摘要/Abstract

摘要：

目的构建基于“互联网+”的母婴延续性健康管理平台,为给予母婴出院后的延续性护理服务提供参考。方法构建的母婴延续性健康管理平台由产妇端和医护端2个部分构成。①产妇端包括个人信息页面及服务项目界面,支持个人信息注册、既往健康档案查询、团队选择及预约、服务评价等;②医护端包括个人工作站、预约服务申请显示及接诊沟通界面,支持医护人员注册、查看预约服务、接诊。利用平台实施母婴延续性健康管理。收集2021年1月25日—8月31日平台的开展情况及产妇对平台使用体验等相关数据。结果平台自上线以来,累积服务990名产妇,重复使用率为38.28%（379/990）;咨询内容涵盖产褥期母婴护理的多个方面,其中由医护技共同参与解决的团队问诊共计42例次（4.24%）;251名（25.36%）产妇咨询指导的时间在非工作时段。结论母婴延续性健康管理平台具有便捷、高效、专业的特点,运行良好,提高了产妇的参与度,满足了多元化的健康需求。

关键词: 延续性护理, 健康管理, 母婴护理, 产褥期管理

Abstract:

Objective To construct a platform of post-hospital health management for mothers and infants based on “Internet +”,and to provide corresponding evidence. Methods The post-hospital health management for mothers and infants based on “Internet+” included 2 parts：①Patient APP included service items page and personal information page,supporting personal information registration,previous health file query,team selection and appointment,service evaluation,etc;②Medical APP included personal work station,appointment service application display and consultation communication interface,supporting medical staff registration,viewing appointment services,and consultation. Data from January 25 to August 31,2021 were collected,including the use of platform,online medical team-patient interaction,and maternal satisfaction with the platform. Results The platform has served 990 mothers,and the repeated use rate was 38.28%（379/990）. The consultation content covers many aspects of maternal and child care during the puerperium period,of which a total of 42 cases were solved by medical and nursing staff （4.24%）;251（25.36%） problems were solved off regular working hours. Conclusion Post-hospital health management platform for mothers and infants based on “Internet +” is convenient,efficient and professional,and it works well. Solving maternal and infant problems in a timely,professional and efficient manner,it improves the participation of mothers and meets their diversified health needs.

Key words: Continuous Nursing, Health Management, Maternal and Child Care, Puerperium Management

原志芳, 林梅, 李星, 张清梅, 李静. 母婴延续性健康管理平台的构建及应用[J]. 中华护理杂志, 2022, 57(18): 2212-2216.

YUAN Zhifang, LIN Mei, LI Xing, ZHANG Qingmei, LI Jing. Construction and application of post-hospital health management platform for maternity and infants[J]. Chinese Journal of Nursing, 2022, 57(18): 2212-2216.

图/表 2

表1 母婴延续性健康管理平台中主要咨询的居家延续性护理问题（n=990）

Table 1 The main consultation issues of home continuous care in the maternal and infant continuous health management platform（n=990）

表2 母婴延续性健康管理平台中不同时间段母婴咨询服务次数

Table 2 The number of maternal and infant consultation services in different time periods in the maternal and infant continuous health management platform

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