Chinese Journal of Nursing ›› 2022, Vol. 57 ›› Issue (3): 368-373.DOI: 10.3761/j.issn.0254-1769.2022.03.019
• Review • Previous Articles Next Articles
ZHONG Kaiying(), SUN Longfeng(
)
Received:
2021-08-06
Online:
2022-02-10
Published:
2022-01-24
Contact:
SUN Longfeng
通讯作者:
孙龙凤
作者简介:
钟凯颖:女,本科(硕士在读),E-mail: 1115264128@qq.com
基金资助:
ZHONG Kaiying, SUN Longfeng. Research progress on long-term care needs of disabled elderly based on Kano model[J]. Chinese Journal of Nursing, 2022, 57(3): 368-373.
钟凯颖, 孙龙凤. 基于Kano模型的失能老年人长期照护需求研究进展[J]. 中华护理杂志, 2022, 57(3): 368-373.
Add to citation manager EndNote|Ris|BibTeX
URL: http://zh.zhhlzzs.com/EN/10.3761/j.issn.0254-1769.2022.03.019
[1] | 国家统计局,国务院第七次全国人口普查领导小组办公室. 第七次全国人口普查公报(第五号):人口年龄构成情况[J]. 中国统计, 2021(5):10-11. |
NBSPRC,Office of the Leading Group for the Seventh National Population Census of the State Council. Bulletin of the seventh national census(No.5)-population age composition[J]. China Stat, 2021(5):10-11. | |
[2] | 王金营, 李天然. 中国老年失能年龄模式及未来失能人口预测[J]. 人口学刊, 2020,42(5):57-72. |
Wang JY, Li TR. The age mode of elderly disability in China and the disabled population projection[J]. Popul J, 2020,42(5):57-72. | |
[3] | Rubinson C. Kano on customers[J]. J Qual Particpat, 2009,32(2):23. |
[4] | Corbella Jané A, Maturana Domínguez S. Citizens’ role in health services:satisfaction behavior:Kano’s model,Part 1[J]. Qual Ma-nag Heal Care, 2003,12(1):64-71. |
[5] | Corbella Jané A, Maturana Domínguez S. Citizens’ role in health services:satisfaction behavior:Kano’s model,Part 2[J]. Qual Ma-nag Health Care, 2003,12(1):72-80. |
[6] | Chen MC, Hsu CL, Lee LH. Service quality and customer satisfaction in pharmaceutical logistics:an analysis based on Kano model and Importance-Satisfaction model[J]. Int J Environ Res Public Heal, 2019,16(21):4091. |
[7] |
Zhang L, Hefke A, Figiel J, et al. Identifying radiological needs of referring clinicians[J]. J Digit Imaging, 2013,26(3):393-401.
DOI PMID |
[8] | 王恬, 郝宏恕, 韩光曙, 等. Kano模型在我国护理管理中的应用分析[J]. 全科护理, 2020,18(19):2352-2357. |
Wang T, Hao HS, Han GS, et al. Application analysis of Kano model in nursing management in China[J]. Chin Gen Pract Nurs, 2020,18(19):2352-2357. | |
[9] | 孟娣娟, 张敏, 徐桂华, 等. 城市生活自理及轻度失能老人居家养老服务需求属性分析[J]. 解放军护理杂志, 2020,37(1):35-38. |
Meng DJ, Zhang M, Xu GH, et al. Quality attributes analysis of home care requirements of urban elderly using Kano’s model[J]. Nurs J Chin PLA, 2020,37(1):35-38. | |
[10] | 袁媛, 北山秋雄, 胡俊飞, 等. 基于Kano模型的社区老年人远程护理服务需求分析[J]. 护理学杂志, 2020,35(1):5-9. |
Yuan Y, Akio Kitayama, Hu JF, et al. Telenursing needs of com-munity-dwelling older adults based on the Kano model[J]. J Nurs Sci, 2020,35(1):5-9. | |
[11] |
Yuan Y, Liu Y, Gong L, et al. Demand analysis of telenursing for community-dwelling empty-nest elderly based on the Kano model[J]. Telemed J E Health, 2021,27(4):414-421.
DOI URL |
[12] | 丁世民, 覃江慧, 李盈萱, 等. 卡诺模型下失能老年人医养结合的需求及其影响因素研究:以上海市佘山社区养老院为例[J]. 现代商业, 2018(17):157-158. |
Ding SM, Qin JH, Li YX, et al. Study on the needs and influencing factors of the combination of medical and nursing for the disabled elderly under Kano model——a case study of Sheshan community nursing home in Shanghai[J]. Mod Bus, 2018(17):157-158. | |
[13] | 刘晓楚, 顾立, 蔚坤妍, 等. 基于改进Kano模型的四川省医养结合型养老机构老年人服务需求分析[J]. 中国卫生事业管理, 2021,38(2):155-160. |
Liu XC, Gu L, Wei KY, et al. Analysis of the service needs of the elderly in medical-care integrated pension institution in Sichuan Province based on improved Kano model[J]. Chin Heal Serv Manag, 2021,38(2):155-160. | |
[14] |
Liao GY, Chien YT, Chen YJ, et al. What to build for middle-agers to come? Attractive and necessary functions of exercise-promotion mobile phone apps:a cross-sectional study[J]. JMIR Mhealth Uhealth, 2017,5(5):e65.
DOI URL |
[15] | Wu CH. Using Kano two-dimensional model to analyze the attributes of rehabilitation bus service quality for the disabled[J]. Internat J Gerontol, 2019:S45-S50. |
[16] | 邢婕, 王爱峰. 基于KANO模型与TRIZ理论的多功能护理床优化设计[J]. 工业设计, 2021(8):154-156. |
Xing J, Wang AF. Optimized design of multi-functional nursing bed based on Kano and trize theories[J]. Ind Des, 2021(8):154-156. | |
[17] | 陈嬿, 宁萌, 徐相凯, 等. 基于Kano模型的家用移位辅助设备设计[J]. 机械设计, 2016,33(12):109-114. |
Chen Y, Ning M, Xu XK, et al. Design of home-use auxiliary shifting equipment based on Kano model[J]. J Mach Des, 2016,33(12):109-114. | |
[18] | 刘梦莎, 张学东. 基于Kano模型的瘫痪老人智能床设计策略研究[J]. 陇东学院学报, 2021,32(2):122-126. |
Liu MS, Zhang XD. Design strategy of smart bed for paraly-zed elderly based on Kano model[J]. J Longdong Univ, 2021,32(2):122-126. | |
[19] | 李云, 李英, 刘菲, 等. 基于Kano模型的老年长期保健护理保险满意度分析[J]. 中国临床保健杂志, 2021,24(2):191-195. |
Li Y, Li Y, Liu F, et al. The present situation of community long-term nursing insurance based on Kano model[J]. Chin J Clin Healthc, 2021,24(2):191-195. | |
[20] | 李云, 方红, 张伟. 基于卡诺模型的失能老年人护理新模式探索与应用[J]. 健康教育与健康促进, 2021,16(1):24-27. |
Li Y, Fang H, Zhang W. Exploration and application of a new nursing pattern for disabled elderly based on Kano model[J]. Heal Educ Heal Promot, 2021,16(1):24-27. | |
[21] | Barrios-Ipenza F, Calvo-Mora A, Criado-García F, et al. Quality evaluation of health services using the Kano model in two hospitals in Peru[J]. Int J Environ Res Public Heal, 2021,18(11):6159. |
[22] |
Li JQ, Wang QQ, Xuan YT, et al. User demands analysis of Eco-City based on the Kano model-an application to China case study[J]. PLoS One, 2021,16(3):e0248187.
DOI URL |
[23] | 孟庆良, 何林, 朱慧明, 等. 基于GM(1,1)模型的Kano质量要素分类动态预测方法[J]. 中国管理科学, 2015,23(9):139-145. |
Meng QL, He L, Zhu HM, et al. Research on dynamic prediction for Kano model’s quality elements classification based on GM(1,1)model[J]. Chin J Manag Sci, 2015,23(9):139-145. | |
[24] |
Shahin ANN. Development of the Kano model -a novel approach based on linear logarithmic transformation with a case study in an air travel agency[J]. Asian J Qual, 2011,12(2):176-188.
DOI URL |
[25] |
Yang CC. The refined Kano’s model and its application[J]. Total Qual Manag Bus Excell, 2005,16(10):1127-1137.
DOI URL |
[26] | 孔祥芬, 陈鹏. 改进的Kano模型和IPA模型的综合应用探索:以民航航班延误服务为例[J]. 工业工程, 2017,20(3):9-14. |
Kong XF, Chen P. Comprehensive application of improved Kano model and IPA model-taking the civil aviation flight delay service as an example[J]. Ind Eng J, 2017,20(3):9-14. | |
[27] |
Taifa IWR, Desai DA, Bulsara NM. The development of an ergo-nomically designed product through an integrated product team approach[J]. Int J Occup Saf Ergon, 2021,27(1):160-178.
DOI URL |
[28] | Zoghi M, Rostami G, Khoshand A, et al. Material selection in design for deconstruction using Kano model,fuzzy-AHP and TOPSIS methodology[J]. Waste Manag Res, 2021:734242X21-1013904. |
[29] |
Haber N, Fargnoli M, Sakao T. Integrating QFD for product-service systems with the Kano model and fuzzy AHP[J]. Total Qual Manag Bus Excell, 2020,31(9/10):929-954.
DOI URL |
[30] |
Bellamkonda VR, Kumar R, Scanlan-Hanson LN, et al. Pilot study of Kano “attractive quality” techniques to identify change in emergency department patient experience[J]. Ann Emerg Med, 2016,68(5):553-561.
DOI PMID |
[31] |
Baughn JM, Lechner HG, Herold DL, et al. Enhancing the patient and family experience during pediatric sleep studies[J]. J Clin Sleep Med, 2020,16(7):1037-1043.
DOI PMID |
[32] | Chen KJ, Yeh TM, Pai FY, et al. Integrating refined Kano model and QFD for service quality improvement in healthy fast-food chain restaurants[J]. Int J Environ Res Public Heal, 2018,15(7):1310. |
[33] |
Govers CPM. What and how about quality function deployment(QFD)[J]. Int J Prod Econ, 1996,46/47:575-585.
DOI URL |
[34] | 苗红, 王艳, 袁菲, 等. 基于重要性—绩效性分析法的老年科技产品需求及影响因素分析[J]. 科技促进发展, 2020,16(12):1542-1549. |
Miao H, Wang Y, Yuan F, et al. Analysis on demand and influencing factors of gerontechnology products based on importance-performance analysis[J]. Sci Technol Dev, 2020,16(12):1542-1549. | |
[35] |
Malinga B, Buckner GD. Design optimization of a prescribed vibration system using conjoint value analysis[J]. Eng Optim, 2016,48(12):2090-2113.
DOI URL |
[36] | Chen HY, Tung TC. Integrating conjoint analysis with TOPSIS algorithm to the visual effect of icon design based on multiple users’ image perceptions[J]. Eurasia J Math Sci Technol Educ, 2016,13(3):1025-1040. |
[37] | Kuo RJ, Wu YH, Hsu TS, et al. Improving outpatient services for elderly patients in Taiwan:a qualitative study[J]. Arch Ge-rontol Geriatr, 2011,53(2):e209-e217. |
[38] | 王小兰. 分层视角下沪籍老人养老需求的调查研究[J]. 教育教学论坛, 2020(19):84-87. |
Wang XL. Investigation and research on the pension needs of the elderly in Shanghai from the perspective of stratification[J]. Educ Teach Forum, 2020(19):84-87. | |
[39] | Wei L, Yi H, Hai-Lu Z. Elderly people with disabilities in China[J]. J Am Geriatr Soc, 2019,67(4):858-859. |
[1] | DU Yifei, CHUNG YuetFoon, BAO Xuping, WANG Yi, SUN Qiyu, WU Yanjun. Instruments for predicting the risk of psychological disorder of ICU discharged patients:a scoping review [J]. Chinese Journal of Nursing, 2022, 57(3): 284-289. |
[2] | PAN Mingyue, ZHAO Jiaxin, HUANG Haiqun, WU Keyang, XIANG Qin, LU Guanzhen. Research progress of internet-based cognitive behavioral therapy in breast cancer patients [J]. Chinese Journal of Nursing, 2022, 57(3): 363-367. |
[3] | JI Jianlin, LU Qunfeng, YANG Liling, TANG Ping, YANG Hanlin, ZHANG Kai. Concept analysis of transitional care [J]. Chinese Journal of Nursing, 2022, 57(3): 374-379. |
[4] | ZHAO Wei, WANG Yuling, LIU Zhihua, ZHANG Junfeng. Research progress on the assessment tools and nursing interventions of the quality of life for patients with bipolar disorder [J]. Chinese Journal of Nursing, 2022, 57(2): 170-175. |
[5] | ZHANG Jiaxin, ZHENG Qiaomu, ZHOU Jingxin, HUA Wenzhe. Research progress on peer support for parents of premature infants [J]. Chinese Journal of Nursing, 2022, 57(2): 245-250. |
[6] | SUN Suya, CHEN Yamei, LIN Mengyue, CHEN Weixian, BO Jin, LIU Xiaohong, HUANG Yan. Research progress on transition readiness of children with inflammatory bowel disease [J]. Chinese Journal of Nursing, 2022, 57(2): 251-256. |
[7] | MAI Qiulu, WANG Junxin, YANG Dan, LI Xuejing, ZHANG Xiaoyan, HAO Yufang. Studies on adaptation of guidelines in clinical nursing practice in China: a scoping review [J]. Chinese Journal of Nursing, 2022, 57(1): 105-112. |
[8] | ZHANG Wenjie, GE Juan, HAN Yuqin, LI Ruihong. Research progress on the current situation of sharps waste disposal outside health care facilities among patients with diabetes [J]. Chinese Journal of Nursing, 2022, 57(1): 113-117. |
[9] | CHEN Haili, XIAO Zhitian, YE Jinghua, TIAN Xiaoqin. Research progress on nursing care for epilepsy patients from adolescents to adults [J]. Chinese Journal of Nursing, 2022, 57(1): 118-123. |
[10] | JIN Wei, XIAO Qi, YANG Lingyan, ZENG Tieying. Research progress of maternal psychological health issues after emergency cesarean section:a review [J]. Chinese Journal of Nursing, 2021, 56(9): 1335-1339. |
[11] | LIU Yuan, CHEN Feifei, FEI Wenhai, XU Hongli, ZHANG Jiaxiang, LIN Xingfeng. Research progress on discharge planning for hospitalized elderly patients with chronic diseases [J]. Chinese Journal of Nursing, 2021, 56(9): 1420-1425. |
[12] | ZHAO Qian, NIU Mei’e, WU Zhenyun. Research progress on factors affecting the accuracy of drug inhalation techniques in patients with respiratory diseases [J]. Chinese Journal of Nursing, 2021, 56(9): 1426-1430. |
[13] | LUAN Linlin,DING Min,LU Zhenling,ZHANG Juan,YU Qiaowen,YANG Lijuan. Application progress of virtual reality technology in ICU critically ill patients [J]. Chinese Journal of Nursing, 2021, 56(8): 1255-1260. |
[14] | GU Jiaxin,WANG Ling,LIU Xiaoli,YAN Xia. Progress in the research of symptom clusters assessment tools in children with leukemia [J]. Chinese Journal of Nursing, 2021, 56(8): 1261-1266. |
[15] | XU Lu,JIANG Zhixia,LU Xin,WANG Ying,ZHANG Fang. Early functional exercise to prevent adult ICU acquired weakness:a system review [J]. Chinese Journal of Nursing, 2021, 56(8): 1267-1271. |
Viewed | ||||||
Full text |
|
|||||
Abstract |
|
|||||