中华护理杂志 ›› 2020, Vol. 55 ›› Issue (9): 1320-1323.DOI: 10.3761/j.issn.0254-1769.2020.09.007

• 护理安全管理专题 • 上一篇    下一篇

经历不良事件后离职的低年资护士的感受及应对措施的质性研究

吕永利(),耿力(),丁颖   

  1. 430022 武汉市 华中科技大学同济医学院附属协和医院妇产科
  • 收稿日期:2019-09-27 出版日期:2020-09-15 发布日期:2020-09-03
  • 通讯作者: 耿力
  • 作者简介:吕永利:女,本科(硕士在读),主管护师, E-mail:371220983@qq.com
  • 基金资助:
    华中科技大学同济医学院附属协和医院“医护技”课题项目(02.03.2017-252);华中科技大学同济医学院附属协和医院“医护技”课题项目(02.03.2019.15-37)

A qualitative study on feelings and coping measures of junior nurses leaving after adverse events

LÜ Yongli(),GENG Li(),DING Ying   

  • Received:2019-09-27 Online:2020-09-15 Published:2020-09-03
  • Contact: Li GENG

摘要:

目的 探讨经历不良事件后离职护士的感受及自我应对措施,为医疗机构及护理管理者加强对低年资护士的管理提供策略及依据。方法 运用质性研究中的现象学研究方法,选择某三级甲等医院7名经历不良事件后离职的低年资护士进行深度访谈。结果 访谈者大多都认为不良事件发生后承受极大的压力、无法自我恢复和胜任本职工作、缺乏处理不良事件的应对方式及组织支持、陷入职业窘迫、经历不良事件与离职之间存在密切关系。结论 护理管理者应关注低年资护士的感受,及时帮助其正确应对不良事件,缓解心理压力,降低低年资护士的离职率,保证护理队伍的稳定。

关键词: 低年资, 护士, 卫生人力, 质性研究, 护理管理研究, 安全管理

Abstract:

Objective To explore psychological feelings and self-coping measures of nurses with low seniority who resigned after adverse events,so as to provide supportive strategies and bases for medical institutions and nursing managers to strengthen the management of nurses with low seniority.Methods 7 junior nurses who left their posts after adverse safety incidents in a tertiary hospital were selected for in-depth interviews by qualitative research methods.Results Most interviewees believed that there was a close relationship between the adverse events and turnover as they suffered from the negative emotional pressure,the inability to self-recover,the lack of competence for work,the lack of coping strategies and organizational support to deal with adverse events,the occupational distress after the experience of adverse safety events.Conclusion Nursing managers should pay attention to the feelings of nurses with low seniority after the adverse events,help them alleviate psychological pressure in time,correctly deal with the adverse medical events,and do well in the management of nursing human resources,so as to reduce the turnover of nurses with low seniority and ensure the stability of nursing teams.

Key words: Low Seniority, Nurses, Health Manpower, Qualitative Research, Nursing Administration Research, Safety Management