中华护理杂志 ›› 2020, Vol. 55 ›› Issue (2): 204-209.DOI: 10.3761/j.issn.0254-1769.2020.02.008

• 护理人力资源管理专题 • 上一篇    下一篇

护士院内弹性调配管理平台的研发与应用

吴松梅,张艳(),陈睿,韩二环,张甜甜,庞浩杰,王鹏   

  1. 450000 郑州市 河南省洛阳正骨医院(河南省骨科医院)郑州院区护理部(吴松梅,陈睿,韩二环),颈肩腰腿痛二科(张甜甜),网络维护中心(庞浩杰,王鹏);郑州大学护理与健康学院(张艳)
  • 收稿日期:2019-03-04 出版日期:2020-02-15 发布日期:2020-03-04
  • 通讯作者: 张艳
  • 作者简介:吴松梅:女,硕士,副主任护师,护理部主任,E-mail: wsm0379@163.com
  • 基金资助:
    2018年国自然科学基金面上项目子课题(71874162);2018年河南省中医药科学研究专项课题(2018ZY2147)

The research and application of the flexible allocation management platform for nurses in hospital

WU Songmei,ZHANG Yan(),CHEN Rui,HAN Erhuan,ZHANG Tiantian,PANG Haojie,WANG Peng   

  • Received:2019-03-04 Online:2020-02-15 Published:2020-03-04
  • Contact: Yan ZHANG

摘要:

目的 为高效调配护士人力资源,研发护士院内弹性调配管理平台(以下简称平台)并探讨其应用效果。方法 组建包括信息专业人员的研发小组和专家小组,提出时薪制护士跨科室兼职加班的调配模式,形成平台设计修订稿,交由专业信息人员研发、测试、上线。依据纳入标准给220名护士、18名护士长、2名管理员开放平台使用权限,在院内通过平台进行跨科护士人力资源调配。 结果 平台由移动APP终端和电脑PC终端组成,均包括3个用户端口:管理员端、护士端和护士长端。应用平台6个月,有105名护士通过平台兼职加班共1 295 h。平台应用前后,管理员班次调配成功率和调配花费时间差异均有统计学意义(P<0.05);护理不良事件发生率与往年同期比较,差异无统计学意义(P>0.05)。 结论 利用平台可实现护士人力弹性调配,增加护理服务供给,提高管理工作效率,共享院内护理人力资源。

关键词: 护士调配, 信息化管理平台, 护理管理研究, 卫生人力

Abstract:

Objective To develop a flexible allocation management platform for nurses in hospital and explore its effects of application in order to effectively allocate nurses human resources. Methods A research and development group as well as an expert team both including IT specialists were set up. An allocation model of nurses overtime working with hourly pay in different wards was proposed,and a revised draft of platform design was formed. It was developed and tested by professional IT specialists before being put on line. According to the inclusive criteria,220 nurses,18 head nurses and 2 administrators were included and authorized to use the platform for the allocation of nurses among departments in this hospital. Results The platform was formed with App terminal and PC terminal,including 3 entrances:administrator entrance,nurse entrance and head nurse entrance. After six-month application,105 nurses worked over-timely through the platform with a total of 1,295 hours. There were significant differences in the time and success rate of shift allocation(P<0.05) before and after the use of platform. There was no difference in the rate of adverse nursing events,compared with it of the same period in the previous year(P>0.05). Conclusion The platform can achieve nurse allocation crossing departments based on the wishes of nurses,and it can also increase the supply of nursing services,improve management efficiency and share in-hospital nursing human resources.

Key words: Nurse Allocation, Information Management Platform, Nursing Administration Research, Health Manpower