关键词: 护士长倾听日, 儿科护士, 心理弹性, 护士组织气氛, 隐性缺勤

Abstract:

Objective To explore the application effect of Head Nurse Listening Day,in order to seek scientific and reasonable interventions to improve the psychological resilience of pediatric nurses,to promote the organizational climate among nurses,and to reduce the occurrence of recessive absenteeism.Methods In 2018,our hospital carried out lean 10S management. The cluster random sampling method was utilized to enroll 87 nurses as research subjects from the neurology department,hematology department and rehabilitation department where pediatric patients with chronic diseases were hospitalized. The subjects were randomly allocated into a control group （45 nurses） and a trial group（42 nurses）. From January to December 2018,a group was set up to carry out Head Nurse Listening Day with Listening-Relief-Interaction as the main contents. A baseline survey was conducted by a set of instruments,including Conner-Davidson Resilience Scale（CD-RISC）,Nurse Organizational Climate Perception Scale,and Stanford Presentation Scale（SPS-6）. A two-to-two correlation analysis of 3 scales was used,and then the Head Nurse Listening Day was launched. The 2 groups of nurses were reinvestigated in December 2018 by above 3 scales and the results were compared with these of the baseline survey.Results The CD-RISC scores were positively correlated with the scores of Nurse Organizational Climate Perception Scale before and after the intervention,and they were negatively correlated with the SPS-6 scores. The SPS-6 scores were negatively correlated with the scores of Nurse Organizational Climate Perception Scale,and the differences were statistically significant（P<0.05）. The scores of CD-RISC and Nurse Organization Climate Perception Scale after intervention were better than those before,and the SPS-6 scores were lower than these after intervention,and the differences were statistically significant（P<0.05）.Conclusion The application of Head Nurse Listening Day can improve the psychological resilience and the organizational climate,and reduce the incidence of recessive absenteeism among pediatric nurses.

Key words: Head Nurse Listening Day, Pediatric Nurse, Psychological Resilience, Nurse Organizational Climate, Recessive Absence